The purpose for allowing people to sign in as a guest, oppose to spending several seconds creating a personal account is to give you the opportunity to explore the app before you use it. However, a guest account is limited to selling and buying, in other words-- you can look for items but you can’t buy or sell them without creating your own user account.

Swaggle has a ZERO tolerance policy for fake or counterfeit items. If our authenticity team discovers that a seller has a counterfeit item, we will reject and remove the listing without prior notification, terminate the seller's account, and notify legal authorities. Items purchased that are found to be non-authentic are fully refundable after review from a third party authenticator.

Swaggle is completely free for shoppers.

To make an offer on an item simply swipe right on the picture or tap the money icon at the bottom of the browsing screen.

Swaggle will only charge a standard commission fee of $2.95 for items sold below $20.00. Items sold at or above $20.00 will be charged a commission of 10% during the initial phase including payment processing fees. Business users will be charged at a special commission rate per agreement.

Swaggle offers in-person and shipping as delivery options. For in-person delivery, Swaggle advises the seller and buyer to coordinate via SwagMail and pick a safe location to deliver the merchandise. The seller and buyer will need to review each other during the time of delivery for confirmation so that Swaggle can release the payment to the seller.

For shipping, the buyer is responsible for paying all shipping costs. Swaggle will send an auto-generated shipping label to the seller via email. The seller must ship the item within 48 hours of the email notification. Once the seller ships the item, the seller can provide tracking information to the buyer via SwagMail. The order will be cancelled if the seller does not ship the merchandise within 48 hours.

For items that are $200 or more, we require the buyer to choose confirmation with a signature as the shipping option.

We accept PayPal and credit card payments including VISA, MasterCard, American Express, Discover and Union Pay.

We use PayPal for Marketplaces to process payments, a new and improved payment system which is safer and easier to use. To receive payments you must provide an email that is associated with your PayPal account to your Swaggle account. Your PayPal email should match with the email that you used to register a Swaggle account. Contact [email protected] for questions.

Swaggle has a zero tolerance policy for fake items. Please report it to us immediately. We will then stop releasing the payment to the seller and refund your payment. We will not let you pay for something that is not real on Swaggle.

All sales are final on Swaggle. This means a buyer cannot return an item they purchased on Swaggle if the item simply does not fit or they no longer want the item - as long as the seller accurately described the item in the listing. However, a buyer may open a case with us if they don't receive their item or the item they receive is not as described within the listing. If the buyer receives an item that is not as described within the listing, is sent the wrong item, or the item is in some other way not as described, the buyer can report their problem to us within 3 days of delivery and send an email to [email protected]. When a case is opened, the buyer is asked to upload photos and offer details of the issue. If the return is verified, we assist the buyer in returning the item to the seller and offer them a full refund.

To avoid a problem with a sale, we advise sellers to be as descriptive and detailed as possible when creating listings. We encourage buyers to review the listing photos, description and item condition, and if you have any questions, please ask the seller for additional details, measurements or photos.